Go to devices and printers, select any printer listed there and you will get some options on the top.(Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).It looks like an issue with the operating system of your computer. Did you try to install it on a new user account?.Please provide a screenshot of the exact error message?.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this? Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. I read the post regarding printer installation issues. Thank you for posting your query in the HP community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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